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Frequently Asked Questions

Frequently Asked Questions


1) How do I register to apply online?

2) I have received an error message when trying to register.

3) Why haven't my details pre-populated onto a new online application?

4) Why have I received a warning message when trying to open my incomplete application?

5) Can I print off my online application?

6) How will I know if my application has been received?

7) Can I attach my CV?


1) How do I register to apply online?

On the Jobs Page, click on the text that says "Register", this will take you through to the basic details page. Follow the on screen instructions and click on Register.

2) I have received an Error message when trying to register.

This will generally be because you have already registered with this email address, or your username is incorrect. If you have forgotten your password click on "Forgotten Password" and you will receive an email.

3) Why haven't my details pre-populated onto a new online application?

The basic details used when registering will always pre-populate on new applications. To add other information ie, education and employment details, you will need to go to your home page and click on My Profile. After each section is complete, click on "Save". This information will now pre-populate on future applications.

4) Why have I received a warning message when trying to open my incomplete application?

This warning message occurs if you already have an application form for the same role open in another window or tab. It will also appear if you have closed the application form previously by closing the window or tab rather than clicking on save and close button at the bottom of the form.

5) Can I print off my online application?

Yes, you can print each page individually as you complete the application form or you can print off the whole application form after you have submitted.

6) How will I know if my application has been received?

When it has been submitted it will show under My Application on My Homepage as a Application Received.

7) Can I attach my CV?

Unfortunately you cannot attach it to your online application, but you can send it through as a separate document to support your submitted online application.

For any other recruitment process queries please refer to the online pdf booklet or contact Recruitment@bournemouth.gov.uk

 

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